ADD TO CART:  Ordering our patterns is very simple!  When you find a pattern you want, simply click on the "Add to Cart" button next to that pattern.  After you are finished shopping, click on the "View Cart" button to purchase the pattern(s).

RECEIVING YOUR PATTERN(S):  You will receive an email with a download link within a few minutes after payment.  The links will expire in 24 hours after payment. 

All patterns are in Adobe Acrobat and you will need Adobe Acrobat Reader to view and print your pattern(s).  You can download Adobe Acrobat Reader for free.

REFUND POLICY:  No refunds are given on patterns.  Our patterns do come with our "No-Error Policy".  This policy states that if you find an error in the pattern instructions (not typos), your next Erin Olivia Designs pattern is on us.  All you have to do is contact us and give us the error.  We will verify the error and email you the requested free pattern.

COPYRIGHT INFORMATION:  All of Erin Olivia Designs patterns are copyrighted and not to be copied, shared, distributed, or sold.  Each pattern will tell you whether or not the finished product can be sold in small quantities.  Please read our copyright information and our purchaser agreement.

PAYPAL VERIFIED:  We are PayPal Verified and have been using PayPal since 2004.  You do not have to have a PayPal account to use PayPal.  Please Note:  Our shopping cart is titled "HDE Productions", which is our parent company.  Your credit card will reflect a charge from "HDE Productions".

FEEDBACK:  If you are interested in what some of our customers think about Erin Olivia Designs Crochet Patterns, visit our Etsy shop and view our feedback.   

STILL HAVE QUESTIONS?  Please contact us with any questions you might have.  We are happy to help you!