Erin Olivia and Sassy Pink Designs
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  FREQUENTLY ASKED QUESTIONS  
     
  1.  I purchased a pattern, when will I receive it?  
  You will receive a download link via email within a few minutes after payment.  
     
  2.  It's been more than a few minutes and I still have not received my download link.  What do I do now?  
  First, check you SPAM folder.  If it's been more than 15 minutes and you still have not received the email containing your download link, please contact us.  
     
  3.  I tried to download my pattern but the link has expired.  What do I do to receive my pattern?  
  For security reasons, all download links expire 24 hours after purchase.  Please contact us and we will email the pattern(s) to you.  
     
  4.  What do I need to download the pattern?  
  All patterns are in Adobe Acrobat and you will need Adobe Acrobat Reader to view and print your pattern(s).  You can download Adobe Acrobat Reader for free.  
     
  5.  Most of the patterns say "for personal use only".  Can I sell the finished products at my local craft fair?  
  We do allow some customers to sell the finished product.  If you would like to sell the finished product from any of our patterns, please contact us first.  
     
 

STILL HAVE QUESTIONS?
Please contact us with any questions you might have.  We are happy to help you!

 
     

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